Gate and Pool
Pool
Q: What are the operating hours of the pool?
A: The pool season typically runs from Memorial Day until Labor Day. During season, the pool is open every day from 5:00 AM – 9:00 PM.
The amenities are closed on Mondays
Q: How many guests are allowed?
A: 2 guests per household
Q: Where is the pool located?
A: 552 King Galloway, Lewisville
Q: Is alcohol allowed at the pool?
A: No glass containers permitted
Q: Where can I get an access fob for the pool area?
A: Click HERE to request a pool key, gate remote, code, call box directory entry or toll tag activation.
Q: How do I pay for my pool access fob?
A: Any charges will be billed to your HOA account. Click HERE to pay for any applicable charges.
Gated Community
Q: Where can I get a gate access remote?
A: Click HERE to request a pool key, gate remote, code, call box directory entry or toll tag activation.
Q: How can I get my toll tag set up to open the access gate?
A: Click HERE to request toll tag activation, a pool key, gate remote, code. or callbox directory entry.
Please note that some vehicles are equipped with a metallic windshield which can effect the toll tag to be read. This is a nation wide concern. Here is a link to better explain this: https://info.glass.com/metallized-windshield-purpose/
Q: How can I update my entry code/ or get an entry code to the gate?
A: Click HERE to request a pool key, gate remote, code, call box directory entry or toll tag activation.
Q: How can I get my name and phone number placed in the directory?
A: Click HERE to request a pool key, gate remote, code, or call box directory entry.
Q: How long does it take for my request to be fulfilled and how will I receive my device?
A: Please allow up to 7 business days from form submission to receive your access device. When your access device is ready for pick up, you will receive an email notification. You can choose to either have your device mailed to you or pick it up at your local Goodwin office.
Q: How do I pay for my access remote?
A: Any charges will be billed to your HOA account. Click HERE to pay for any applicable charges.